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How your order is packed
All orders are packed and sent to you directly from our own warehouse in Denmark. We have many years of experience in packing fragile interior products, including glass, porcelain and furniture.
We use specialized packaging like bubble wrap, heavy paper, and strong cardboard boxes. We also recycle a portion packaging from our incoming goods – if it has a good enough quality.
Nonetheless, should something break, then of course we will compensate for it. Please just contact our customer service, who will be glad to assist you. Please attach a photo, which shows the damage.
When we pack your order, we will include a delivery note in the box. It shows a list of the items that are sent (without prices or amounts). An invoice will be sent to your e-mail, when the order is sent.
We look forward to packaging and shipping your order!